How to Fix a Asus Laptop that Keeps Freezing (STEPS)


Asus laptop keeps freezing

Why Does My Asus Laptop Keep Freezing?

If your Asus laptop keeps freezing, it’s usually because of a program running in the background that starts automatically when you turn on your laptop. Any program that begins to run when you start your computer can be taxing on your laptop and may cause freezing.

If you know what program is freezing your laptop, then you can stop it from running at startup at all. You should only do this if you know exactly which program is causing the freezing issue and you know that stopping the program from running won’t adversely affect your laptop.

  • Bring up the “Start” menu on your laptop.
  • Use the search bar and key in “msconfig”.
  • Click “msconfig”.
  • Go to the “Startup” tab.
  • Uncheck the program you don’t want running.
  • Click “Apply”.
  • Restart your laptop.

 

Why does your Asus laptop freeze on startup?

Usually if your Asus laptop freezes on startup, it might be because of a faulty update or system install. To fix this issue, follow these steps:

  • Ensure your laptop isn’t connected to the internet.
  • Turn off your laptop.
  • Turn on your laptop.
  • When you see a rotating loading circle, immediately press and hold the power button on your laptop until it shuts down.
  • Do this again and again until you get to the “Preparing Automatic Repair” screen.
  • Now let your laptop go into the “Automatic Repair” screen.
  • Choose the “Advanced Options” option and click it.
  • Choose the “Troubleshoot” option and click it.
  • If you want to keep the data in your laptop, choose the “Refresh your PC” option.
  • If you want to delete the data in your laptop, choose the “Reset your PC” option.
  • Follow the instructions given on screen till your laptop recovery is complete.

 

If doing the above doesn’t work or can’t be done on your particular model of Asus laptop, then try this:

  • Turn off your laptop.
  • Turn on your laptop.
  • When your laptop screen turns black, press F1 and ALT repeatedly until your laptop turns off.
  • The next screen should load up and you need to pick the “Reset Device” option.
  • From here, choose the kind of reset you want to do.
  • Your laptop will now be restored to factory settings.

 

Aside from a faulty update or system install, your Asus laptop might be freezing because of:

  • A failing hard drive. You need to replace the hard drive to fix the problem.
  • Other faulty software, like video drivers. You need to delete the faulty software from your laptop.

 

Why does your Asus laptop freeze after logging into Windows 10?

Your Asus laptop might be freezing because of Malware or outdated or incompatible drivers. Perform a full antivirus scan on your laptop to check if it’s a Malware problem. Then download all the latest device drivers to ensure that your device drivers aren’t the problem.

If your drivers are all updated to the latest versions, try downgrading the drivers to earlier versions and see if that fixes the problem.

If doing the above doesn’t work, you can try backing up all your data and then reinstalling your Windows OS. Try clean booting Windows 10 and if that doesn’t work try downgrading to either Windows 8 or Windows 7.

If doing that also doesn’t work, you can try running a “netshwinsock reset command”. To do this:

  • Click your Windows Key and X key at the same time.
  • Select “Command Prompt” from the menu.
  • Type in “netshwinsock reset” and press Enter.
  • Close the “Command Prompt” then restart your laptop.

 

Why does your Asus laptop freeze after going to sleep?

Laptops freezing after going to sleep has been a problem for Windows users. This happens randomly and the only fix for it is to keep trying to turn on your Asus laptop till it turns on and updating a patch that fixes the issue.

To prevent this issue altogether, just go to your settings to prevent your laptop from automatically going to sleep. Also, avoid using the sleep function on your laptop if you can.

Another possible reason your Asus laptop freezes after going to sleep is that you have incompatible drivers on it. This is especially true for display drivers. Make sure your laptop is updated with all its compatible drivers.

 

Why does your Asus laptop freeze after updating Windows?

Your Asus laptop might be freezing after a Windows update because the update is incompatible with your laptop or the update itself is buggy. Rollback the update to see if that fixes the freezing problem. If not, wait for the next Windows update to see if that fixes the problem.

 

If doing the above doesn’t work, try reinstalling Windows onto your Asus laptop to stop your laptop from freezing.

Why does your Asus laptop freeze when plugged into a power source?

First things first, if you are using a laptop charger that’s either not Asus branded or is a knockoff Asus charger, try using an original Asus charger. Using chargers that aren’t the same brand and not suited for your laptop can cause freezing.

Faulty drivers can also make your Asus laptop freeze when you’re plugged into a power source. Make sure that all your drivers are suitable for your laptop and that they’re updated to the latest, functioning versions.

As a last resort, reinstalling your Windows OS is known to fix this problem. So give it a try if nothing else works.

 

Why does your Asus laptop freeze when connecting to Wi-Fi?

Once in a while, things just get messed up in your laptop. Try to clear out the saved WiFi information on your Asus laptop and restart your WiFi router and modem. Then try connecting to the WiFi and see if that fixes your problem.

If doing the above doesn’t work, check and see if someone is accessing your WiFi without your knowledge. You can check this by going into “Safe Mode with Networking”. If going into Safe Mode doesn’t work, there’s definitely something wrong and you need a professional to help you with this.

 

To enter “Safe Mode with Networking” on Windows 10:

  • Boot up your laptop and repeatedly press the “F8” key.
  • Click the “F4” key to turn on “Safe Mode”.
  • Click the “F5” key to turn on “Safe Mode with Networking”.
  • Click the “F6” key to turn on “Safe Mode with Command Prompt”.
  • Troubleshoot your problem.
  • Exit “Safe Mode” by restarting your laptop.

 

Why does your Asus laptop freeze when watching videos?

Your Asus laptop freezing when watching video (such as on YouTube) usually means there’s compatibility issues with your laptops graphics card and your web browser. This is a pretty common issue and can usually be fixed by just updating all your relevant drivers and installing all your Windows updates.

If not, you can try these methods to fix your Asus laptop.

  • Use the built in Video Playback Troubleshooter installed in your laptop to troubleshoot your laptops video playback.
  • Delete then reinstall Adobe Flash Player if updating it doesn’t fix your issues.
  • Update all your drivers, specifically the drivers for your Display Adapters. All your drivers should be up to date, but in the case of this specific problem, make sure your Display Adapters drivers are all updated specifically.
  • Disable hardware acceleration for your videos on your web browsers. The hardware acceleration being on might be causing your video playback and freezing issues cause it’s putting stress on your laptop.
  • Run System File Checker (SFC) on your laptop to scan for corruptions in your laptop and restore them.
  • Boot up your laptop in Clean Boot to see if any programs are causing you problems when watching videos.

 

If all the above doesn’t work, then reinstalling Windows on your Asus laptop can be done as a last resort to stop your laptop from freezing when you watch videos. Remember to backup your data before you do a fresh reinstall!

 

Why does your Asus laptop freeze and make buzzing noises?

If your Asus laptop freezes and makes buzzing noises, it’s likely there’s a hardware issue with your laptop. However if you’re lucky, going into “Safe Mode” can fix these issues.

To get into “Safe Mode” on your Asus laptop:

  • Turn on your laptop.
  • As your laptop starts up, click the “F8” key repeatedly to enter “Safe Mode”.
  • Click the “F4” key to turn on “Safe Mode”.
  • Click the “F5” key to turn on “Safe Mode With Networking”.
  • Click the “F6” key to turn on “Safe Mode With Command Prompt”.
  • Exit “Safe Mode” by restarting your laptop.

 

If the above steps didn’t work, it’s likely a hardware issue. Your laptop probably has a defective cooling fan, a faulty HDD or both.

 

  • A defective cooling fan

If you’ve noticed your laptop’s been getting hotter than usual, it’s likely that your fan is defective and needs to be replaced. If the buzzing gets worse the harder you run your laptop (like running heavy games), a defective fan is even more likely to be the case. Luckily, replacing the fan on your Asus laptop is a relatively simple and affordable problem to fix.

 

  • A faulty HDD

Aside from the buzzing noise, you can tell if your HDD is faulty by checking if your laptop is running slower in general, freezes frequently or has the occasional problem of not booting up properly. If the problem is a faulty HDD, immediately backup all your files and get a new HDD replacement.

 

Why does your Asus laptop freeze on the welcome screen?

If your Asus laptop freezes on the welcome screen, you can try a few methods to fix the problem.

  • Reset the CMOS.
  • Remove your laptop charger.
  • Remove your laptop battery.
  • Put your laptop battery back in and connect your laptop charger.

 

1) Try to restart your laptop.

Note: For laptops with no removable batteries, try holding down the power button till your laptop goes through a forced shutdown. After this, hold down the power button till your laptop goes through a CMOS reset.

 

2)  Enter “Safe Mode” and run a “System Restore”.

Assuming you can’t go past the welcome screen, you’ll need to use “Safe Mode” to do a “System Restore”. You enter “Safe Mode” by pressing the “F8” key repeatedly while your laptop is booting up and then pressing the “F4” key.

Running a “System Restore” varies from laptop to laptop, even within the same brand of laptop. Consult your user manual to get the exact steps on how to do a “System Restore” from “Safe Mode”.

 

3)  If all else fails, reinstall Windows.

As a last resort to save your Asus laptop, backup your files if you can and do a clean install of Windows on your laptop. If even this doesn’t fix your laptop, you likely have a hardware issue and should consult a professional for help.

 

Why does your Asus laptop hang on the logo screen?

If your Asus laptop hangs on the logo screen, try to see if you can enter “Safe Mode”. If you can’t, then your laptop probably has a hard drive problem.

To enter “Safe Mode” on Windows 10 (and 8):

  • Turn on your laptop.
  • As your laptop starts up, click the “F8” key repeatedly to enter “Safe Mode”.
  • Click the “F4” key to turn on “Safe Mode”.
  • Click the “F5” key to turn on “Safe Mode with Networking”.
  • Click the “F6” key to turn on “Safe Mode with Command Prompt”.
  • Exit “Safe Mode” by restarting your laptop.

If you can’t enter “Safe Mode”, you likely have a hard drive problem. If this is the case, you most likely have no choice but to replace your faulty hard drive to fix your laptops hanging problem.

 

Why does your Asus Vivobook keep freezing?

Your Asus Vivobook is probably freezing due to either a software or hardware issue.

If it’s a software issue, a firmware update might fix your problem. If not, then you can try backing up your laptop files, resetting and formatting your laptop. If you still have freezing issues after doing this, the problem is probably with your Vivobook’s hardware.

To check if it’s a hardware issue, do a hard reboot and enter your Vivobook’s BIOS. Check the hardware monitor in the BIOS and check if it’s anything you can fix yourself.

For example, if there’s bad cooling on your Vivobook, you can try cleaning the insides of the laptop to remove any dust or debris preventing adequate cooling.

If it’s something more serious or complicated, you should take it to a professional to check and fix your hardware issues. Backup your files before you send your Vivobook to get fixed.

 

Why does your Asus Chromebook keep freezing?

Your Asus Chromebook could be freezing because of a program running on it, a device that’s plugged into it, a problem with Chrome OS or hardware issues inside your Chromebook. To fix these issues:

 

A program running on your Asus Chromebook

Use your Chrome OS Task Manager to close apps and pinpoint the program making your Chromebook freeze. To get to the Task Manager on your Chromebook, use the shortcut “Shift” and “Escape” on your keyboard.

The program you want to stop is usually the one consuming the most memory. Select it and press “End Task”.

 

A device plugged into it.

Take out any USB drives, earphones, external hard drives or any other device connected to your Chromebook. See if this stops your Chromebook from freezing.

 

A problem with Chrome OS

Try doing a hard reboot on your Chromebook. When your Chromebook freezes, press and hold the Power key till it turns off then turn it on again. Check if it keeps freezing afterwards.

If it does keep freezing afterwards, try a hard reset on your Chromebook. Do this by holding down the “Refresh” and “Power” buttons for five seconds, give or take. You won’t delete any apps or files by doing a hard reset but you may lose your keyboard and trackpad configuration preferences. Do a backup on your files before doing this just in case something goes wrong.

If the hard reset doesn’t work, you may need to do a factory reset on your Chromebook. A factory reset resets everything on your Chromebook to its default settings. Definitely backup all your files before doing a factory reset as it’ll definitely delete all your files.

 

Hardware issues inside the Chromebook.

If it’s a hardware issue that’s causing your Chromebook to freeze, get it checked and repaired by a professional. See if your warranty is still valid and you might be able to get your Chromebook repaired for free.

 

Why does your Asus ROG laptop keep freezing?

If your Asus ROG laptop is freezing, then check your RAM and see if you’re using Corsair Vengeance LPX. It’s known to cause problems on ROG boards. Try increasing your DRAM voltage to 1.35V to solve your freezing issue. Switching out your RAM and using another brand can also fix your freezing issues.

Your Asus ROG laptop might also be freezing because you haven’t installed the latest Intel ME firmware. Sometimes an old update will cause problems with your laptop like freezing but a newer update will be released that fixes the problem.

Lastly, check if you’re running Windows 10 Version 1607. This version of Windows is known to cause Asus ROG laptops to freeze. Update your Windows to a later version to fix this.

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